Customer Relation Management [CRM]

CRM – An abbreviation for Customer Relation Management, usually in reference to a CRM software that is designed to help businesses automate and synchronize sales, marketing, customer service, and technical support.

Examples of popular CRMs: Hubspot, Salesforce, Pipedrive

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Reviews

What Our Clients Say About Us

This company is fantastic! Very personable and knowledgeable. Josie has spotted things wrong with my phone and computer set-ups and then proceeded to fix them before I even knew there was an issue! She has also been able to clear up all the issues I did know I was having! She is literally like a computer magician! I am so happy I have her on my side to help me whenever I need it. The care she takes to really
Eve Rodriguez,

Your Life Coach, Eve
Josie is a rock star. When things go wrong with computers/networks/programs/applications, as they sometimes do, just call her! She will figure it out and fix it. Or she can give you the exact steps you need to do on a project if you want to tackle it yourself. She's interested in sorting out the puzzles of what has gone wrong and wants to help. She has made time for us at all hours and helped us out with many things
Kat Jordan,

Owner | Orion Billing
We LOVE our new website! It's been a few months now and we are still hearing compliments weekly on how gorgeous our website is. Additionally, we are a local, service-based business and since the website redesign we have seen a noticeable increase in new, organic leads. We were so happy with this new relationship that we took the plunge and had them migrate all our files and emails to Microsoft 365 thus transitioning fully to the cloud. As a small
Callie Parz,

Parz Designs | Washington DC Metro Area
To say our interoffice computer setup was outdated and inconsistent would be an understatement. Every station was piecemealed (and OLD) and we were all working on different versions of software, with odd quirks and bugs constantly needing to be handled, which just became part of our everyday. The bugs got to the point that we were forced to make changes. In came Josie who had the knowledge of exactly how to set us up from spec’ing the exact right hardware,
Jennifer Gambino,

Select Kitchen & Bath | Alexandria, VA
Josie got our whole company operating on the cloud, including our email and documents as well as both Mac & Windows platforms. Everyone is now so much more efficient, using the same email platform and able to find and access documents quickly. The whole process was seamless and Josie was a pleasure to work with!
Tina Pace,

Techno Empire | Burbank, CA
Josie took over all of my Hair Studio’s marketing and promotion in 2016. She rebranded our name/logo and designed a website that captured new emails and she integrated Vagaro, which is a an online booking service. I can honestly say that I have seen a tremendous amount of new clients as a result of my local search rankings improving tremendously. Josie knows what she’s doing! She’s extremely smart and she’s always on top of the ever changing digital marketing world.
Silvia Santana,

Bliss Hair Studio | Glendale, CA
Our small business needed a website and we had no idea how to turn our idea into a simple, clean one page site. We contacted Josie and she was very knowledgeable and understanding of what our needs and wants were. She validated our hard work we had already invested into building our site and made our dream a reality. We had already built a site that was a confusing jumble on Wix and she was able to turn that into
Fiona McNally,

Co-Owner | Iron Horse Mercantile
Josie has a vast array of life experience, making her an ideal match to work with. Josie is gifted, personable, patient and easygoing. She knows just what you need for your personality to get your job done without losing your mind! I love working with her! No problem is unsolvable; she will find an answer if she doesn’t already know. You will be pleased with your outcomes if you hire Josie!
Kenene Schmidt RN, BSN,

The Organic RN | The Villages, FL
I always struggle with technology. I have taken computer classes which offer good overall information, but it's the one-on-one learning that has been the most helpful to me. I have been very happy with Josie’s help regarding my projects, questions, and concerns. Josie has helped me understand computer language and programs, she has helped me organize my information, and she has provided “How To videos” of our sessions for me to refer to later on. In addition, Josie helped me
Karen Butler,

Retired | Apple Valley. CA
Josie is AMAZING!!! She is the ULTIMATE TECH PRO you can't live without!! She is fast, efficient, insightful, and takes the time to understand the problem, educate, and resolve any problem without hesitation. She is always so helpful and goes above and beyond to find a solution. I met her on the Nextdoor app and she promptly provided options to resolve tech issues both on my laptop and my smartphone all in layman's terms which I so appreciated. She is
Sherry Thaddeus,

Local Neighbor | Alexandria, VA

We are a woman-owned, boutique business that specializes in technical strategies for small businesses and entrepreneurs. We are a one-stop-shop for a variety of services, thereby not only saving our clients money but assuring them that Girl Tech Mafia will always be their point of contact. We integrate our cutting-edge technical knowledge with detailed aesthetic to create high converting yet gorgeous websites!

Customer Relation Management [CRM]

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