Josie is a rock star. When things go wrong with computers/networks/programs/applications, as they sometimes do, just call her! She will figure it out and fix it. Or she can give you the exact steps you need to do on a project if you want to tackle it yourself. She\'s interested in sorting out the puzzles of what has gone wrong and wants to help. She has made time for us at all hours and helped us out with many things from network issues to security, backup and iPhone issues. I highly recommend that any small business keeps her retained as their IT/ tech go-to person.